Coronavirus: Schools launch helpline for ‘frazzled’ parents

Academies have launched a national helpline to provide advice to “frazzled” parents and carers about home learning while schools are closed.

Led by Star Academies, StarLine aims to offer parents access to qualified teachers, education and parenting experts.

They will share tips, techniques and resources to help youngsters continue learning while schools are closed, and to support family wellbeing.

Hamid Patel, chief executive of Star Academies, which runs 28 schools, said: “The combination of working from home, caring for our loved ones and trying to educate our children is a difficult juggling act.

“Together with our partners, we want to use our educational expertise to support parents and carers who are grappling with the challenge of trying to maintain their children’s learning.”

The free helpline will open six days a week and covers all areas of the curriculum across all phases of education. All calls will be confidential.

Academy trusts on board include the David Ross Education Trust, Future Academies and Inspiration Trust. Other partners include Mumsnet and parenting training provider Triple P.

Mumsnet founder and CEO Justine Roberts said: “There’s no doubt that anxiety and stress are high in the mix, and some reassuring input from expert educators will be really valuable to frazzled and frantic parents.”

Teachers also launched the Oak National Academy, an online curriculum platform, this week.

Education Secretary Gavin Williamson said it was “another inspiring example of teachers and education experts working together to share their knowledge, resources and expertise with schools and families across the country”.

The StarLine can be contacted on 0330 313 9162. For more information visit

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